Last night I was using Facebook when the platform automatically logged me out. When I logged back in, I got a message that this was my second warning for posting material that violated Facebook’s policies – namely that I or someone who co-admins a page I manage had left a comment that was against community standards. I had a 24 hour ban.
Not to put too fine a point on it, but I had been banned from Facebook for something someone else had posted.
So what did the co-admin post that saw every single page admin booted out, and me banned? A racist idiot had taken to the page, posting vitriol. It had upset the community, and a page admin, in a manner befitting the brand, called the person a “racist nut sack”. Someone must have complained, and we all got booted.
I’ve seen people say much worse. I’ve seen entire pages set up to harass and hate, have complained to Facebook and been told it doesn’t warrant removal. This makes no sense.
As you can imagine, working today has been problematic. I can log in, but not do much.
You know what else is bad about this situation? Trying to get help from Facebook. I go to the “learn more” section, am advised to lodge an appeal.
“If you did not posted…” #engrish
Meanwhile, if you click on the appeal link, it takes you here:
That’s right: It tells you to go back to the help centre. Where you will advised to lodge an appeal. Where you are told to go back to the help centre.
So page admins be warned: You can and will be punished for comments made by co-admins, even if that admin is telling someone off for offensive content.